Great Support

 Technology  Comments Off on Great Support
Jan 252014
 

I love it when I get great service and support. I love telling stories of, “Hey, this company is really responsive!”

This is one of those stories!

Thursday night, my CPU fan started making a noise I can only describe as “wailing like a banshee,” which is what a bad bearing sounds like.

I emailed support at Arctic Cooling, who made the CPU cooler I use, and in 3 minutes, I had a reply. I just had to give them my street address, and they’d send out a new fan.

The replacement showed up today. Nice. I’ll have to swap out the fan as soon as I can get a chance to pop the computer open.

Also, my extension cable showed up for the Intuos Pro tablet. Fits like a glove. Yay.

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