Great Support

 Technology  Comments Off on Great Support
Jan 252014
 

I love it when I get great service and support. I love telling stories of, “Hey, this company is really responsive!”

This is one of those stories!

Thursday night, my CPU fan started making a noise I can only describe as “wailing like a banshee,” which is what a bad bearing sounds like.

I emailed support at Arctic Cooling, who made the CPU cooler I use, and in 3 minutes, I had a reply. I just had to give them my street address, and they’d send out a new fan.

The replacement showed up today. Nice. I’ll have to swap out the fan as soon as I can get a chance to pop the computer open.

Also, my extension cable showed up for the Intuos Pro tablet. Fits like a glove. Yay.

All-in Ableton, Reaktor, New Graphics Tablet

 Art, Music, Technology  Comments Off on All-in Ableton, Reaktor, New Graphics Tablet
Jan 152014
 

After spending some time getting used to Live, I had a tough decision to make: Standard or Suite? The 20% off sale was going to end soon, and as much as I like the Intro version of Live, it’s not enough for what I want to do. The difference between upgrades wasn’t much. Max 4 Live is part of what pushed me over into getting the Suite. There are other reasons, too.

Downloading everything took 5 hours or so. My Internet connection isn’t the greatest in the world.

Reaktor

A lot of what I was doing while I was downloading/installing Live was learning how to program in Reaktor. There are a lot of really good tutorials out there on building synthesizers in Reaktor. It’s pretty fascinating stuff. I found a really good five part tutorial here: Part One, Part Two, Part Three, Part Four, Part Five.

Once I’m done getting comfortable in Live, I’ll start learning Max, too. That also looks really interesting.

My Poor Dead Graphics Tablet

After 12 years of faithful service, my ancient Wacom Intuos 2 graphics tablet has bit the dust. I replaced it with an Intuos Pro, the medium sized one. I was tempted to get the large, but the medium is about the same size as my old one.

I love the wireless connectivity. That’s really cool. But I read a lot of horror stories about the wonky USB solder connection, so I took out $3 of insurance on eBay, and bought a short USB connector cable that will connect to the troublesome port. I can just tape the cable down to the side of the tablet, and connect the charging cable to the short cable. That way, I won’t put too much stress on that port by plugging/unplugging the USB cable to recharge it.

You can get the small connecting cable here.

I also like the buttons, especially the way you can lock the tablet down to one monitor or another, which is handy for keeping perspectives right. (The tablet to monitor ratio thing. It can get too weird otherwise if you’re using two monitors.) My favorite button is the one that lets me use the control wheel to change brush sizes on the fly. That’s invaluable.

I’m not so fond of the feel of the surface of the Intuos. It feels… weird. I prefer the feel of my old Intuos 2 better. I’ll get used to it.

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