{"id":1394,"date":"2014-01-25T23:11:34","date_gmt":"2014-01-26T04:11:34","guid":{"rendered":"http:\/\/www.stupidamericantourist.com\/?p=1394"},"modified":"2014-01-27T22:24:13","modified_gmt":"2014-01-28T03:24:13","slug":"great-support","status":"publish","type":"post","link":"https:\/\/www.stupidamericantourist.com\/?p=1394","title":{"rendered":"Great Support"},"content":{"rendered":"

I love it when I get great service and support. I love telling stories of, “Hey, this company is really responsive!”<\/p>\n

This is one of those stories!<\/p>\n

Thursday night, my CPU fan started making a noise I can only describe as “wailing like a banshee,” which is what a bad bearing sounds like.<\/p>\n

I emailed support at Arctic Cooling, who made the CPU cooler I use, and in 3 minutes, I had a reply. I just had to give them my street address, and they’d send out a new fan.<\/p>\n

The replacement showed up today. Nice. I’ll have to swap out the fan as soon as I can get a chance to pop the computer open.<\/p>\n

Also, my extension cable showed up for the Intuos Pro tablet. Fits like a glove. Yay.<\/p>\n","protected":false},"excerpt":{"rendered":"

Isn’t it great when you get great support? I got great support recently from Arctic Cooling, when my CPU fan’s bearing went bad. Also, my USB extension cable showed up.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[120],"tags":[587,806,811,805],"class_list":["post-1394","post","type-post","status-publish","format-standard","hentry","category-technology","tag-computers","tag-intuos","tag-usb-cable","tag-wacom","category-120-id","post-seq-1","post-parity-odd","meta-position-corners","fix"],"_links":{"self":[{"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=\/wp\/v2\/posts\/1394","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1394"}],"version-history":[{"count":2,"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=\/wp\/v2\/posts\/1394\/revisions"}],"predecessor-version":[{"id":1397,"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=\/wp\/v2\/posts\/1394\/revisions\/1397"}],"wp:attachment":[{"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1394"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1394"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.stupidamericantourist.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1394"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}